10 reasons why our customers have chosen for UDOCX
1. Having a Ricoh or Xerox machine and wanting to print/email/scan/fax and store
Our clients have all chosen for UDOCX because they own Ricoh or Xerox multifunctional devices and want to increase their value through the services that UDOCX provides, including integration with cloud-based or on-premise Microsoft Exchange environments
My colleagues in the development department are working very hard to support other brands as soon as possible. If your multifunctional is something other than Ricoh or Xerox, just have a little patience. Support for more manufacturers and devices are on the way.
2./3. Security and compliancy
Reasons number 2 and 3 are still the security and compliancy issues concerning the MFP’s. Companies with a high security and compliancy policies (such as law firms and government agencies) are struggling with the problems of unauthorized distribution of confidential information and accountability. They cannot avoid users scanning, emailing and faxing documents from a productivity standpoint, but they also need to discourage security breaches. UDOCX solves the security and compliancy issue around the MFP as UDOCX uses and authenticates against the Microsoft® Exchange Server environment. Only users that are already known to Exchange Server can access the chosen functionality and all actions of those users are logged in detail.
4. BPOS/Office 365
Most of our UDOCX customers have already moved to BPOS or are planning to move to Office 365. In many cases they were unaware that their MFP fleet would present a problem when moving to a cloud-based environment. The whole IT infrastructure moves to the cloud but what about the MFP’s? In the past, integrating MFP’s with hosted or cloud-based solutions involved high costs due to proprietary hardware and software. This is not the case with UDOCX.
UDOCX makes it possible to easily integrate the MFP’s directly with the office environment just by using the built-in browser technology – whether your infrastructure is in the cloud or on-premise.
MFP’s are not exactly known for being “simple to use”. How often do end-users stand in front of the device not knowing which button to press first in order to simply scan a document to an email address?
It is common to see manuals sitting next to the MFP so that end-users do not have to call the IT department every time that they want to use the all-in-one device. Training new employees to use an eccentric MFP interface is also a major hassle.
The UDOCX user interface, however, is so simple that everyone who can read or just see the icons can use it. Too good to be true? Take a look at this screenshot:
Just as with Microsoft’s Office365, UDOCX follows the “Pay as you go” model. Many of our customers have chosen for UDOCX as we have a very simple and clear pricing structure (for those who have experienced it, it is definitely simpler than Office365 ;)).
UDOCX customers do not pay per-user but per MFP that is connected to the UDOCX services. You simply pay a certain amount per MFP and are able to use the UDOCX services (scan to SharePoint, email, and store) as much as you want. OCR and fax options are additional applications. Send an email to firstname.lastname@example.org and ask for the service plans either in Euros or in Dollars or take a look on www.udocx.com .
7. Go Green
More and more international companies have introduced “Green” initiatives and are moving to energy and resource-efficient systems in order to reduce CO2 emissions, paper waste and toner costs. UDOCX is an excellent way to reduce your organization’s carbon footprint. The Print Anywhere™ feature alone has helped our customers reduce their paper costs as they print only the documents they really need when standing at the MFP device. In contrast to “Follow me” print systems, Print Anywhere™ from UDOCX does not need to be activated at the computer and works directly from the multifunctional device.
8. No Software or hardware
UDOCX is a cloud-based document processing solution. Cloud-based simply means that UDOCX is an Internet-based service so there is no special software or hardware required. Many of our customers wanted to get rid of their servers (email servers or fax servers) and hardware (i.e. fax machines, telephone exchange, etc.) in order to save costs and space… but, they were stuck with what to do with their MFP’s. Integrating the MFP’s with cloud services (as mentioned before) was only possible by purchasing additional and proprietary software or/and hardware components from the MFP manufacturer and that is not what our customers wanted. Instead, they signed up with UDOCX. UDOCX can be activated via a link in the MFP browser so neither hardware nor software needs to be installed. A UDOCX account and three minutes of configuration (or less!) are all that is required.
9. No maintenance
Together with no hardware and no software comes …? No maintenance J UDOCX does not have to be updated by the IT staff and no one needs to run patches in order to let UDOCX run on the latest version. Our hosted model ensures that you always have the latest revision of UDOCX.
Last, but surely not least of our Top 10 list, is flexibility. Flexibility is exactly what our UDOCX customers have. You can decide for yourself how many MFP’s to connect to the UDOCX service and what options you require for each. For example:
One of our customers needed UDOCX for 5 MFP’s, BUT …
- Two of the MFPs are in the finance department
- Three others are distributed in the sales, marketing and development departments
- Only the MFP’s in the finance department needed the fax function
- The lease contract of the MFP in the development department will run out end of June 2011 and they are not using it enough to justify renewal (plus they can just use the MFP in the sales department).
UDOCX offers the flexibility to connect all of the 5 MFP’s to UDOCX but only the MFP’s in the finance department will have fax capabilities. In case the customer really wants to get rid of the 5th MFP they can simply cancel UDOCX service for that specific device.
Also, customers that are in the planning stages of a cloud-based migration can utilize UDOCX with their current on-premise systems and easily reconfigure for the cloud when they’re ready. The UDOCX functionality doesn’t change and the change is no more complicated than the initial configuration. Quick, seamless, painless, and flexible. That’s how we designed UDOCX.